Maximize Member Retention: Research-Based Best Practices for Member Renewal

Member Renewal Best Practices
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Member Renewal Best Practices

A Bespoke Research Study By Sequence Consulting

We conducted in-depth research with ten highly prominent organizations with renewal-based business models to understand member retention best practices and benchmarks across industries. 

Participating organizations included associations, publishers, financial services, and philanthropic organizations. 

The research topics include:

    • Value Proposition
    • First-Year Renewal
    • Auto-Renew
    • Renewal Stream and Duration
    • Renewal Timing
    • Grace Periods

The result is a revealing look at what works in renewal across the board, regardless of the business you are in, and practical insights you can use to improve your own member retention.  

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