Case Study: How AARP Turned Market Insight into a $43 Million Revenue Stream

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AARP, the world’s largest membership organization, has built a strong foundation of success through its well-established non-dues revenue programs. These initiatives connect members with valuable discounts and services from trusted partners, creating meaningful benefits for both members and participating companies. However, even highly successful organizations recognize the importance of exploring new opportunities for growth.

To build on its legacy, AARP turned to its decades of experience and deep understanding of the 50+ consumer market. This demographic, a significant force in the global economy, has specific needs and preferences often overlooked by traditional marketing approaches. AARP saw the potential to expand its non-dues revenue model by translating this knowledge into a new service offering.

Moving beyond its traditional affinity program structure, AARP sought a strategic approach to navigate this new direction and develop a sustainable path for growth.

Aarp
Non-Dues Revenue

Missed Connections: The Challenge of Reaching a Diverse 50+ Audience

Marketing to the 50+ demographic requires a thoughtful and nuanced approach—one that traditional strategies often fail to deliver. The days of broad generalizations and one-size-fits-all campaigns are long gone. This diverse population encompasses a wide spectrum of interests, lifestyles, and levels of technological fluency, making outdated stereotypes not only ineffective but potentially alienating.

Portraying individuals in this demographic as frail or disconnected from modern technology misses the reality of an active, engaged, and increasingly tech-savvy audience. Such missteps can leave marketing efforts falling flat, costing businesses the opportunity to connect with a highly valuable and influential market segment. To succeed, businesses must go beyond assumptions, investing in strategies that genuinely reflect the diversity and vibrancy of this powerful consumer group.

AARP: Unlocking Insights into the 50+ Population

With a membership exceeding 38 million, AARP is a leading authority on the 50+ demographic. Their expertise goes far beyond surface-level demographics, diving deeply into psychographics to uncover the personality traits, values, and lifestyles that define this diverse age group.

AARP also tracks behavioral patterns with precision, examining how the 50+ population consumes information, makes purchasing decisions, and interacts with brands. This comprehensive understanding of evolving needs and preferences equips AARP with the insights needed to craft highly targeted and effective marketing campaigns.

By combining data-driven research with a nuanced approach, AARP has positioned itself as an unparalleled resource for connecting with this influential audience.

AARP and Sequence Consulting Partner to Launch Influent50

To harness the full potential of their insights into the 50+ demographic, AARP joined forces with Sequence Consulting—a trusted partner with a proven history of developing successful not-for-profit ventures and service-based businesses. Together, they set out to create Influent50, a groundbreaking marketing agency tailored to meet the unique needs of this influential audience.

The collaboration began with a carefully designed business plan and a detailed roadmap that articulated Influent50’s vision and strategies for success. Sequence Consulting played a pivotal role in the process, offering strategic guidance, team-building expertise, and the operational support needed to bring the agency to life. Their contributions were key to Influent50’s successful launch and rapid growth, solidifying its position as a leader in marketing to the 50+ market.

This powerful partnership exemplifies how shared vision and strategic collaboration can drive innovation and create meaningful results.

Influent50: Building the Right Team for the 50+ Market

Influent50’s launch wasn’t just about introducing a bold idea—it was about building the perfect team to bring it to life. AARP and Sequence Consulting collaborated to assemble a powerhouse group of data scientists, strategists, and creative professionals, all deeply experienced in understanding and engaging the 50+ demographic.

  • Data-Driven Insights: Leveraging AARP’s extensive research, data scientists identified critical trends and preferences within the 50+ market.
  • Strategic Excellence: Strategists transformed these insights into targeted campaigns that spoke directly to the unique needs and aspirations of this audience.
  • Creative Impact: Creative professionals turned data and strategy into compelling messaging and visuals that broke through the noise, forging meaningful connections with the 50+ demographic.

This multidisciplinary approach quickly established Influent50 as a leader in marketing to this influential market segment. Major corporations like Citibank, New York Life, and Hartford recognized Influent50’s expertise as the key to unlocking opportunities within the 50+ demographic. By partnering with Influent50, these companies developed products and campaigns that resonated deeply, driving successful engagement and a thriving customer base.

Influent50’s ability to bridge the gap between brands and the often-overlooked 50+ market set a new standard for targeted, effective marketing.

Results: Explosive Revenue Growth and Global Recognition

Influent50 delivered remarkable results, turning a fledgling startup into a thriving business in just three years. Generating $47 million in non-dues revenue, this initiative demonstrated the value of innovative thinking and strategic diversification.

  • Expanding Revenue Streams: Influent50 moved beyond AARP’s traditional affinity model, establishing a successful B2B service offering that contributed meaningfully to the organization’s financial growth.
  • Connecting with the 50+ Market: By refining targeted marketing strategies, Influent50 helped enhance how businesses engage with the influential 50+ demographic, aligning with AARP’s broader mission.

Global Interest and Recognition
Influent50’s success story gained attention beyond U.S. borders. Its expertise in navigating the 50+ market attracted interest from corporations in Asia and South America eager to replicate its approach.

  • Sharing a Proven Model: The ability to connect businesses with the 50+ population provided a framework for organizations worldwide looking to better serve this demographic.
  • Establishing Credibility: Influent50’s achievements underscored its role as a valuable partner in addressing the unique needs of a growing and impactful audience.

Key Takeaway: Influent50 didn’t just generate revenue—it introduced new ways for AARP to support its mission while inspiring businesses globally to reimagine their approach to engaging the 50+ market.

Takeaways for Non-Dues Revenue Growth

AARP’s journey with Influent50 serves as a compelling example of how innovation can drive meaningful change. By stepping beyond its traditional business model and embracing fresh approaches, AARP unlocked a significant new non-dues revenue stream, underscoring the value of fostering a culture of creativity and forward-thinking within an organization.

This success also highlights the impact of strategic partnerships. AARP’s collaboration with Sequence Consulting demonstrates the importance of working with a trusted advisor to navigate the complexities of launching a new venture. Sequence’s expertise was instrumental in turning AARP’s strategic vision into a tangible financial success.

For organizations of all sizes, this case study offers valuable lessons: innovative thinking, detailed planning, and collaborative partnerships are essential ingredients for unlocking new growth opportunities and achieving lasting success.

To learn more about how Sequence grows non-dues revenue, please see From Standards to Solutions: How SAE International Multiplied Non-Dues Revenue by 10X.

Chris Vaughan, Ph.D.

Chris Vaughan is the Chief Strategy Officer at Sequence Consulting, with over 20 years of experience helping associations grow. Specializing in membership and revenue strategies, Chris partners with organizations to deliver transformational growth and enduring change.

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