Making it Easy: Innovation in Complex Organizations
Socrates called himself the “midwife of ideas.” Since he himself knew nothing, his work was to help bring out the truths locked up in others. Fine for philosophy, but what…
School’s Out Forever. What Educators Have to Teach Us About the COVID Crisis.
We have all had to pivot in unexpected directions during the COVID crisis. Perhaps no one more than educators. Our education system has been built on a face-to-face paradigm that…
Who’s Afraid of the Big Bad Virus? How to be Intentional When You Are Scared. An Interview with Public Innovator Rich Harwood (Part 2)
Intentional choices can be hard in the best of times. What’s necessary as opposed to nice? How do we choose between things that are all necessary when we can’t have…
Connecting in the Time of COVID-19. An Interview with Public Innovator Rich Harwood (Part 1)
Social distancing during the COVID-19 pandemic has literally pushed us apart. We have never been so physically distant. Does that mean we must be disconnected? Or does it mean we…
In the Moment: Being a Powerful Ally for Healthcare Providers in the COVID-19 Crisis
COVID-19 has landed heavier on no one other than our physicians and other health care professionals. Our health care system has had to pivot in innumerable ways and at incredible…
Our Finest Hour: Innovation in a Time of Crisis
The COVID-19 pandemic, along with all the havoc it has wrought, has led some organizations to make enormous pivots in how they do things, often in ways and at a…
Stop in the Name of Love (How to Start Stopping Strategically)
There is a saying called Parkinson’s Law: “Work expands to consume the available resources.” Which is to say all of your team will always be busy and all of your…
You Can’t Read the Label While You’re Sitting in the Jar: Turning Outward as a Strategy
Eighty percent of executives say creating an “outside in” culture is a high priority for the future. Outside is where the good stuff happens. Buyers buy. Inventors invent. Competitors compete….
(Just Like) Starting Over. How Reliving the Past Can Change Your Future
If you had it to do all over again, what would you change? It sounds like the ultimate idle question. Because you can’t turn back the clock, right? But what…
I`ve Got My Mind Set on You: The Magical Power of Member Focus
A marketing leader once told me: “More is more.” As in, more prospects, more offers, more communications. More stuff. Maybe true, if resources are unlimited. But resources are always limited….